The role of a sales administrator is to deal with incoming customer enquiries and assisting the sales force
with daily sales administration activities as well as the day-to-day admin duties.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Processing quotes for Sales Reps and Internal sales.
• Capturing Sales Orders.
• Invoicing of orders.
• Supporting the sales force with general operations to help reach the team’s objectives.
• Taking phone calls from customers and sales reps.
• Assisting and resolving all customer and sales representatives’ enquiries.
• Communicating internally important feedback from customers and sales reps.
• Dealing with and responding to high volumes of emails.
• Ensure high levels of customer satisfaction through excellent sales service (Internal and External
Customers).
• Assistance with Tender preparation, reports & proposals.
• Assist Sales team in managing client orders by generating quotations, sales orders, invoicing, creating
job cards, attending to emails and correspondence
• Follow-up on all outstanding work daily and advise salesperson accordingly
• Ensure all administrative tasks, are completed within the prescribed time frames
• Help with other activities as and when required
• Open and close the office
• Answer phones/deals with client queries/take messages
• Ensure that consumables are stocked such as Stationary/coffee, tea, sugar etc
• Keep front of house neat

REQUIREMENTS FOR THE ROLE:
• Must be able to multitask
• MUST HAVE EXPERIENCE IN - Sales Order and Quotations
• Must be organized, flexible and professional
• Ability to prioritise own workload.
• Strong communication skills.
• Experience, Skills and Knowledge of Syspro advantageous
• An administrative or sales background.
• Must be detail oriented.
• Must a quick-learner and an excellent communicator
• Attention to Detail
• Team Player
• Reliable transport

EDUCATION AND EXPERIENCE:
• Previous sales administration highly beneficial.
• Matric Certificate
• Basic Microsoft Skills
• Clear Criminal record